As a team, we are dedicated to ensuring that robust and effective advice and action are taken on behalf of elderly people and their carers. All too often, we are asked to advise when there is a lack of communication and joined – up care planning between local authorities and the NHS. Every person has a right to remain living in their home and receive the support that they need to remain as well as possible. Their carers also need support.
We pride ourselves on persuading local authorities and Primary Care Trusts to deliver the care that the law says they should provide and we most often achieve this without having to involve the courts.
We are particularly successful in challenging decisions of local authorities to charge the elderly for their residential or home care services, as many people with health problems should not have to pay for their care.
Check out our useful Frequently Asked Questions Guide to Care Home Fees and Funding.
Often we are thanked for our intervention on behalf of the vulnerable, because social and health care professionals find the law too complicated to navigate. This enables us to make sure that ongoing relationships between people and professionals involved in their lives are not damaged.
If you receive certain welfare benefits such as Guaranteed Pension Credit, you will automatically qualify for public funding, (legal aid). If you receive other benefits or have a low income and savings, you may also qualify. Any direct payments that you receive will not be taken into account.
